Ickonic Enterprises Limited is an online service that facilitates the supply of Products. You should understand that by ordering any of our Products, you agree to be bound by the Terms.
By placing an order through our site, you warrant that:
- you are legally capable of entering into binding contracts; and
- you are at least 18 years old
After placing an order, you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the Product has been dispatched (“Dispatch Confirmation”). The contract between us (“Contract”) will only be formed when we send you the Dispatch Confirmation.
The Contract will relate only to those Products whose dispatch we have confirmed in the Dispatch Confirmation. We will not be obliged to supply any other Products which may have been part of your order until the dispatch of such Products has been confirmed in a separate Dispatch Confirmation.
If you are contracting as a consumer, you may cancel a Contract at any time within seven working days, beginning on the day after you received the Products. In this case, you will receive a full refund of the price paid for the Products in accordance with our refunds policy.
To cancel a Contract, you must inform us in writing. You must also return the Products to us as soon as reasonably practicable, and at your own cost. You have a legal obligation to take reasonable care of the Products while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation.
Your order will be fulfilled by the delivery date set out in the Dispatch Confirmation or, if no delivery date is specified, then within a reasonable time of the date of the Dispatch Confirmation, unless there are exceptional circumstances.
The Products will be your responsibility from the time of delivery.
Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of the Products, including delivery charges.
The price of the Products and our delivery charges will be as quoted on DavidIckebooks from time to time, except in cases of obvious error.
Product prices include VAT. However, if the rate of VAT changes between the date of your order and the date of delivery, we will adjust the VAT you pay, unless you have already paid for the Products in full before the change in VAT takes effect.
Product prices and delivery charges are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Dispatch Confirmation.
DavidIckebooks contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a Product’s correct price is less than our stated price, we will charge the lower amount when dispatching the Product to you. If a Product’s correct price is higher than the price stated on DavidIckebooks, we will normally, at our discretion, either contact you for instructions before dispatching the Product, or reject your order and notify you that we are rejecting it.
If the pricing error is obvious and unmistakeable and could have reasonably recognised by you as an error, we do not have to provide the Products to you at the incorrect (lower) price.
Payment for all Products must be by credit or debit card. We accept payment with credit and debit card payments, post and fax orders and payment by bank transfer. These options are available at the end of the checkout process. The Products will be dispatched once we have received payment.
If you return a Product to us because:
- you have cancelled the Contract between us within the seven-day cooling-off period we will process the refund due to you as soon as possible and, in any case, within 30 days of the day on which you gave us notice of cancellation. In this case, we will refund the price of the Product in full, and any applicable delivery charges. However, you will be responsible for the cost of returning the item to us; and
- for any other reason, we will examine the returned Product and will notify you of your refund via e-mail within a reasonable period of time. We will usually process the refund due to you as soon as possible and, in any case, within 30 days of the day we confirmed to you via e-mail that you were entitled to a refund. We will refund the price of a defective Product in full, any applicable delivery charges and any reasonable costs you incur in returning the item to us.
We will usually refund any money received from you using the same method originally used by you to pay for your purchase.
Cancellation Policy: Should an event be cancelled by us or by the Venue at late notice giving us no time to find an alternative then we will issue customers a full refund within 14 days without the customer having to do anything. If there is an issue we will contact you directly.
Change of Venue Policy: Should there be a change of Venue for the Event then providing the date remains the same and the new Venue location is less than 5 miles from the original location then no refunds will be offered.
Change of Date Policy: Should there be a change of date for the event then Customers will be contacted and offered a Refund which will need to be claimed within 7 days of being contacted. Once the 7 days have expired then no refunds will be issued.
Refund Policy: Customers will have an opportunity to claim a refund within 7 days of purchasing the tickets providing that’s more that 2 weeks ahead of the event. If you purchase tickets within 2 weeks of an Event then no refunds will be issued. Once the 7 day’s period has passed from purchase no refunds will be issued.
ALL OTHER PRODUCTS
Refund Policy: If you receive your product within the advertised Delivery time and in perfect condition then no refunds will be offered.
Damaged Goods: Should your product arrive damaged then we require a photo of how the product arrived, in what condition the packaging was and the condition of the product. We then require the product to be sent back to our shipping address and we will issue a full refund (including shipping costs) upon receipt of the product within 14 days.
We warrant to you that any Product purchased from us through Ickonic.com will, on delivery conform with its description, be of satisfactory quality, and be reasonably fit for all the purposes for which products of that kind are commonly supplied.